Last updated: May 2026
These Terms and Conditions govern your use of the Woodbine Casino online platform, operated under a licence issued by the Alcohol and Gaming Commission of Ontario. By registering an account and accessing our services, you confirm that you have read, understood, and agreed to these terms in full. We reserve the right to update these terms at any time - continued use of the platform following any changes constitutes acceptance of the revised version.
Access to our platform is restricted to individuals who meet all of the following conditions:
Woodbine online casino does not knowingly permit access to individuals who fail to meet these criteria. Accounts found to be in breach will be suspended immediately.
Each player may hold one account only. Duplicate accounts are prohibited and may result in permanent suspension of all associated accounts and forfeiture of any balances. When registering, you must provide accurate and current personal information, including your full legal name, date of birth, residential address, and a valid email address. Providing false information at registration is a breach of these terms and may be reported to the relevant authorities.
Woodbine Casino Canada is required by AGCO to verify the identity of all players before processing withdrawals. Verification may also be requested at any point during your account activity.
Accepted documents include:
Failure to complete verification within the requested timeframe will result in a temporary hold on your account until documentation is received and reviewed.
Deposits are processed instantly for Interac and most e-wallet methods. Woodbine Canada does not accept cryptocurrency. Players may set voluntary deposit limits through the responsible gambling section of their account dashboard at any time.
Withdrawals process within one to three business days under standard conditions. First-time withdrawals require completed KYC verification before funds are released. Weekend requests are processed on the next available business day. We reserve the right to conduct additional security checks on withdrawals exceeding $2,000 CAD.
At Woodbine Casino online, all bonuses are subject to individual offer terms, including wagering requirements, time limits, and eligible game restrictions.
General conditions that apply across all promotions:
Birthday bonuses require manual activation by contacting our support team within seven days of your birthday.
Woodbine Casino Canada is committed to providing a safe gaming environment in accordance with AGCO standards.
The following tools are available to all registered players:
If you believe your gambling is causing harm, we encourage you to contact ConnexOntario at 1-866-531-2600 or visit connexontario.ca.
At Woodbine online casino, all games available on our platform use certified Random Number Generator technology audited by independent third-party testing laboratories. Published Return to Player percentages reflect long-term statistical outcomes and do not guarantee results for individual sessions. RTP figures for individual titles are available within each game's information panel.
To the fullest extent permitted by Ontario law, we are not liable for:
In the event of a technical error that results in an incorrect game outcome, we reserve the right to void the affected round and return the wager to the player's account.
Woodbine Canada collects and processes personal data in accordance with Canada's Personal Information Protection and Electronic Documents Act. Data collected during registration and account use is used solely for identity verification, account management, fraud prevention, and regulatory compliance. We do not sell personal data to third parties. Full details are available in our Privacy Policy.
These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. Any disputes arising from your use of our platform fall under the jurisdiction of the courts of Ontario. Regulatory complaints may be directed to the Alcohol and Gaming Commission of Ontario.
For questions regarding these terms or your account, contact Woodbine Casino Canada:
